Customer Service Representative

3 days ago


Manila, National Capital Region, Philippines NEKSJOB Full time

At NEKSJOB, we are looking for highly skilled Customer Service Representatives to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service and support.

About the Role

This is an exciting opportunity to work in a fast-paced environment where no two days are the same. You will have the chance to engage with customers from diverse backgrounds and cultures, helping them with their queries and resolving any issues they may have.

We are committed to providing our customers with world-class service, and as part of our team, you will play a crucial role in achieving this goal.

Key Responsibilities
  • Answer product and service questions from potential customers, suggesting information about other products and services as needed
  • Open customer accounts by recording account information
  • Maintain customer records by updating account information
Qualifications

To be successful in this role, you will need to possess excellent English communication skills and be able to work in a dynamic environment.

  • High school graduate or senior high school graduate required
  • BPO experience is a plus
Benefits

As a valued member of our team, you can expect to enjoy the following benefits:

  • A very competitive salary of $30,000 per year
  • World-class facilities to enhance your productivity and well-being
  • Best health insurance for you and your dependents
  • Paid leaves to ensure you have time to relax and recharge
  • Career advancement opportunities through our Track Trainee program


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