Technology Support Specialist

2 weeks ago


Angeles City, Central Luzon, Philippines Cyzerg Full time

Cyzerg is a leading technology company specializing in the research, development, and implementation of innovative solutions for the warehousing industry.

We are seeking a highly skilled Technology Support Specialist to join our team. This full-time opportunity requires a strong focus on customer service and a passion for helping others.

The ideal candidate will have a huge sense of responsibility, proactiveness, and be able to track system health, ticket progress, and SLA compliance.

Responsibilities:
  • Acts as the main support point of contact for all software-related questions.
  • Manage and respond to service support requests (support tickets) in a timely manner.
  • Address issues and concerns related to software problems.
  • Learn and master custom software developed by Cyzerg and provide support when required.

We offer a competitive base salary, paid medical insurance, and a range of benefits including up to 15 days of paid time off and an employee referral program.



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