Warranty Claims Specialist

1 week ago


Marikina City, National Capital Region, Philippines MOS-Autosolutions Inc. (Ford Marikina) Full time

MOS-Autosolutions Inc. (Ford Marikina) is seeking a highly skilled and experienced Warranty Claims Specialist to join our team.

About the Role

We are looking for a professional with excellent decision-making skills, strong communication abilities, and a deep understanding of automotive industry standards.

The successful candidate will be responsible for managing all warranty concerns and claims from customers, ensuring that all decisions made are in line with Ford Motor Company Philippines' guidelines and policies.

Responsibilities
  • Review and analyze customer warranty claims
  • Make informed decisions regarding claim resolutions
  • Communicate effectively with customers and internal stakeholders
  • Collaborate with cross-functional teams to resolve issues
Requirements
  • Bachelor's degree in Automotive, Engineering, or Business-related field
  • At least 1 year of experience in a similar role
  • Excellent communication and problem-solving skills
  • Computer literacy and proficiency in relevant software tools
What We Offer

A competitive salary of PHP 80,000 - PHP 100,000 per month, depending on qualifications and experience.

MOS-Autosolutions Inc. offers a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.



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