Customer Relations Service Manager
20 hours ago
We are seeking a highly skilled Service Quality Director to spearhead the implementation of re-engineering our department and continuously monitoring compliance. This role requires a strong background in customer service, negotiation, and presentation skills. Our ideal candidate will have at least five years of experience as a manager and be proficient in MS Office.
Responsibilities- Spearhead the implementation of re-engineering the department and continuously monitor compliance of each section.
- Measure the stage-by-stage development of ongoing improvement by regularly visiting key customers to acquire service performance feedback.
- Formulate system improvements for the Engineering support group, including the Service Coordinators, Engineering Clerks, Customer Relations Officers, and Data Encoders.
- Negotiate service contracts and establish systems and procedures for handling service requirements.
- Monitor and evaluate cost-saving measures for office supplies and maintenance.
- Maintain close liaison with customers and principals.
- Assist and monitor service schedules and operations.
- Act as the Officer-In-Charge for office management in the absence of the Engineering & Service Senior Manager.
- Join and preside in regular meetings with Engineering Supervisors regarding service complaints and accounts receivables.
- Coordinate with different departments regarding commitments, service standards, and updates on equipment repairs.
This is a challenging role that requires a strong leader who can drive change and improve our customer experience. If you are a motivated individual with excellent communication skills, we encourage you to apply.
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Customer Relations Service Manager
1 month ago
Makati City, National Capital Region, Philippines Your Go to Recruiter Full timeJob Title: Customer Relations Service ManagerWe are seeking a highly skilled and experienced Customer Relations Service Manager to join our team at Your Go to Recruiter.Key Responsibilities:Develop and implement strategies to improve customer satisfaction and service delivery.Lead a team of customer relations officers and engineers to ensure seamless service...
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Makati City, National Capital Region, Philippines Your Go to Recruiter Full timeAbout the Role:We are seeking a seasoned Customer Relations Service Manager to spearhead our Engineering support team. In this role, you will be responsible for implementing departmental re-engineering and monitoring compliance across various sections.Key Responsibilities:Spearhead the implementation of departmental re-engineering and ensure ongoing...
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Customer Service Specialist
3 weeks ago
Makati City, National Capital Region, Philippines EPS Staffing Service Group, Inc Full time**About the Role**EPS Staffing Service Group, Inc. is seeking a highly skilled Customer Service Executive to join their team. The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and experience working with luxury brands.**Key Responsibilities:*** Provide exceptional customer service to retail...
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Customer Relations Specialist
4 weeks ago
Makati City, National Capital Region, Philippines Multibiz International Corporation Full timeAccount Management Role> As a Customer Relations Specialist at Multibiz International Corporation, you will be the primary point of contact for assigned key accounts, fostering strong relationships to drive customer satisfaction and loyalty.> You will work closely with each account to understand their unique needs and goals, identifying opportunities to...
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Customer Relations Ambassador
1 week ago
Makati City, National Capital Region, Philippines Multibiz International Corporation Full timeAbout This RoleWe are seeking a skilled Customer Relations Associate to join our team at Multibiz International Corporation.Key Responsibilities:Serve as the primary point of contact for assigned key accounts, fostering strong relationships to drive customer satisfaction and loyalty.Understand the unique needs and goals of each account and proactively...
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Customer Relations Specialist
1 month ago
Makati City, National Capital Region, Philippines Multibiz International Corporation Full timeCustomer Relations AssociateAt Multibiz International Corporation, we are seeking a skilled Customer Relations Associate to join our team. In this role, you will serve as the primary point of contact for assigned key accounts, building and maintaining strong relationships to drive customer satisfaction and loyalty.Key Responsibilities:Understand the unique...
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Customer Service Representative
4 weeks ago
Makati City, National Capital Region, Philippines EPS Staffing Service Group, Inc Full timeEPS Staffing Service Group, Inc. is currently seeking a highly skilled CUSTOMER SERVICE EXECUTIVE to join their team. Key qualifications include:1. Fluency in English with an American accent2. Strong written and oral communication skills with a US accent or a distinct "twang"3. At least 5 years of experience in customer service or client support,...
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Customer Service Operations Manager
4 weeks ago
Makati City, National Capital Region, Philippines Your Go to Recruiter Full timeAbout the Role:We are seeking a highly skilled Customer Relations Service Manager to join our team at Your Go to Recruiter. As a key member of our engineering support services, you will be responsible for spearheading the implementation of departmental re-engineering and monitoring compliance across various sections.Key Responsibilities:Implement...
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Customer Service Project Manager
4 weeks ago
Makati City, National Capital Region, Philippines RecruiterPH Full timeJob Title: Senior Customer Experience ManagerJob Summary:We are seeking a highly skilled Senior Customer Experience Manager to join our team at RecruiterPH. As a Senior Customer Experience Manager, you will be responsible for planning, coordinating, and executing customer service projects and initiatives from initiation to completion.Key Responsibilities:•...
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Customer Service Representative
1 month ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at TOPSERVE SERVICE SOLUTIONS, INC. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.Key ResponsibilitiesReceive and respond to customer...
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Customer Service Representative
3 hours ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeWe are seeking a highly skilled Customer Service Specialist to join our team at TOPSERVE SERVICE SOLUTIONS, INC. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.Job Description:The Customer Service Specialist will be responsible for receiving calls from expansion partners, assisting and resolving...
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Tenant Relations Associate
1 month ago
Makati City, National Capital Region, Philippines Filinvest Group Full timeTenant Relations Associate provides customer service and relations support in the Property Management Office (PMO). Key responsibilities include:Key Accountability 1 (Tenant Relations)Respond to tenant inquiries and concerns in a timely and effective manner.Process and validate move-in/move-out requirements for unit owners/tenants.Coordinate with...
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Labor Relations Manager
4 weeks ago
Makati City, National Capital Region, Philippines RecruiterPH Full timeJob SummaryWe are seeking a skilled Labor Relations Manager to join our team at RecruiterPH. The ideal candidate will have a Bachelor's degree in Human Resources, Employee Relations, or a related field, and at least 5 years of experience in a Labor Relations role.Key ResponsibilitiesDevelop and implement labor relations strategies that align with the...
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Customer Service Associate
3 hours ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeCompany OverviewTOPSERVE SERVICE SOLUTIONS, INC is a leading provider of innovative customer service solutions.
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Customer Service Representative
1 month ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeJob DescriptionKey Responsibilities:Provide exceptional customer service and support to clientsAssist with data encoding and managementUtilize MS applications (Word, Excel) to enhance productivityDevelop strong verbal communication and negotiation skillsMaintain confidentiality and integrity in all interactionsRequirements:Bachelor's degree from any...
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Customer Service Ambassador
1 month ago
Makati City, National Capital Region, Philippines Valeros Business Company Full timeJob Title: Customer Service RepresentativeThis is a full-time on-site role for a Customer Service Representative at Valeros Business Company in Manila. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction on a daily basis.QualificationsAt least 3 months of call...
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Senior Customer Service Project Manager
1 month ago
Makati City, National Capital Region, Philippines RecruiterPH Full timeJob Title: PM CS ManagerAt RecruiterPH, we are seeking a highly skilled and experienced Customer Service Project Manager to lead our customer service initiatives and drive business growth.Key Responsibilities:Develop and implement customer service strategies aligned with our organization's goals and customer expectations.Lead and manage a team of customer...
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Customer Service Support Specialist
1 week ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeWe are seeking a Customer Service Support Specialist to join our team at TOPSERVE SERVICE SOLUTIONS, INC.As a key member of our customer service team, you will be responsible for handling customer inquiries and providing timely resolutions.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a...
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"PM Customer Support and Service Manager"
4 weeks ago
Makati City, National Capital Region, Philippines Cobden & Carter International Full timeJob Title: PM Customer Support and Service ManagerJob Summary: We are seeking a highly skilled PM Customer Support and Service Manager to join our team at Cobden & Carter International.Key Responsibilities:Manage the delivery of customer support services under Maintenance Agreement.Main point person for client concerns and escalations.Pro-actively provide...
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Customer Service Representative
1 month ago
Makati City, National Capital Region, Philippines Neksjob Full timeCustomer Service Job Description **Job Summary:** We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and ensuring their...