Senior DevOps Infrastructure Specialist

As a DevOps Engineer, you will play a key role in expanding our growing R&D DevOps team. Our .NET/C# multi-tenant SaaS software platform is fully hosted in the Microsoft Azure public cloud.

Our ideal candidate will have experience maintaining, scaling, and operating a consumer multi-tenant offering, including handling alerts, troubleshooting issues, and identifying root causes during investigations. A minimum of 3 years of major cloud service provider (either Azure, AWS, or Google Cloud) operations experience is required.

The successful candidate will be responsible for incident response and troubleshooting, infrastructure as code development, continuous integration/continuous deployment pipeline implementation, containerization and orchestration, cloud management, monitoring and logging, security and compliance, scripting and automation, collaboration, and documentation.

• Incident Response and Troubleshooting: Respond to alerts, investigate issues, and identify root causes to ensure the stability and reliability of the SaaS environment.
• Infrastructure as Code (IaC): Develop and manage infrastructure as code (IaC) using tools such as Terraform, CloudFormation, or Ansible to automate infrastructure provisioning and management.
• Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines, including configuration, automation, and monitoring, to facilitate fast and reliable software releases.
• Containerization and Orchestration: Utilize Docker and container orchestration platforms like Kubernetes to containerize applications and scale them efficiently.
• Cloud Management: Manage cloud resources on the Azure platform optimizing cost, security, and performance.
• Monitoring and Logging: Set up monitoring, alerting, and logging solutions to ensure the availability, performance, and security of systems and applications.
• Security and Compliance: Collaborate with the security team to implement best practices for security, compliance, and vulnerability management.
• Scripting and Automation: Write scripts and automation tools to streamline repetitive tasks and improve efficiency.
• Collaboration: Work closely with development, to understand underlying requirements and implement infrastructure to support it.
• Documentation: Create and maintain clear and comprehensive documentation for infrastructure and processes.

• A minimum of 3 years of major cloud service provider (either Azure, AWS, or Google Cloud) operations experience is required.
• Experience maintaining, scaling, and operating a consumer multi-tenant offering, including handling alerts, troubleshooting issues, and identifying root causes during investigations.
• A minimum of 2 years of experience working in a SaaS (software-as-a-service) organization is required.
• Proven experience with containers and container orchestrations systems (Kubernetes and Helm Charts) is required.
• Experience designing, improving, and operating CI/CD release pipelines is required.
• Templating and Configuration Languages for one or more of the following is required: Azure Resource Manager (ARM/Bicep), Terraform, JSON, YAML.
• PowerShell experience is required.
• Ability to work rotational weekend is required (either Tuesday through Saturday, or Sunday through Thursday).

• Competitive benefits coverage that begins on the first day of employment.
• Generous Leave options: Annual, Sick, & Special Leaves such as Marriage, Paternity, Maternity, and Bereavement.
• Medical and Dental Insurance; Eye Refraction; Outpatient medicine coverage.
• Employee Assistance Program.
• Rice Allowance.
• Life and Accident Insurance.