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Support Team Member

3 weeks ago

Taguig, National Capital Region, Philippines We Search @ Searchers & Staffers Corp. Full time

We are seeking a Support Team Member to join our team at We Search @ Searchers & Staffers Corp.

About the Role

The Support Team Member will be responsible for providing prompt and efficient customer support through multiple channels (phone, email) while maintaining a high level of professionalism.

They will address customer issues and complaints, resolving them efficiently while ensuring customer satisfaction.

A strong understanding of product knowledge is essential to assist customers effectively.

They will keep records of customer interactions, including inquiries, comments, and actions taken, in our client's system.

Skills and Qualifications

Fresh Graduates in any course or SHS Graduate/undergraduate studies for two years are eligible to apply.

Proficiency in MS Office (Word, Excel, etc.) is required.

Good communication skills (English; written and verbal) are necessary.