Customer Service Representative
1 month ago
We are seeking a highly skilled Customer Experience Agent to join our team at Likha Careers. As a key member of our client's support team, you will be responsible for delivering exceptional customer service and resolving customer concerns.
Key Responsibilities- Assist customers with issues and concerns related to their use of our product and/or service.
- Document call-related information for auditing and reporting purposes.
- Maintain and update customer information as needed.
- Up-sell existing customers on new or enhanced services.
- At least a high school diploma or equivalent.
- Strong computer navigational skills.
- Proficiency in Microsoft Office applications (Word, Excel).
- Excellent oral and written communication skills.
- Exceptional listening and comprehension abilities.
- Professional and courteous demeanor.
- Customer-oriented approach.
- Previous customer service experience is a plus.
Our client specializes in providing outsourced customer experience and support services, including handling customer care, technical support, sales, and retention tasks for various clients across different industries.
What We Offer- Health, dental, and vision coverage/HSA.
- Paid Time Off (PTO).
- Paid holidays and sick leave.
- Leadership development programs.
- Paid training and tuition reimbursement.
- Employee Assistance Program (EAP).
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Customer Service Representative
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Clark, Philippines Neksjob Full timeCustomer Service Representative We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have...
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Customer Service Representative
2 months ago
Clark, Philippines Neksjob Full timeCustomer Service Representative We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have...
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Customer Service Representative
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clark, Philippines Likha Careers Full timeAbout the RoleAt Likha Careers, we are seeking a skilled Customer Service Representative to join our team. This individual will be responsible for delivering exceptional customer service and resolving customer concerns in a timely and professional manner.
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