SAP Financial Consultant

4 days ago

Manila, National Capital Region, Philippines Michael Page International Recruitment Philippines Inc. Full time
Job Overview

We are seeking a highly skilled SAP FiCO Consultant to join our team. As a key member of our support team, you will be responsible for maintaining strategic mindset and inspiring a culture of collaboration, high performance, and continuous improvement.

Key Responsibilities:

  • Lead the Way: Maintain strategic mindset and inspire a culture of collaboration, high performance, and continuous improvement.
  • Drive Operational Excellence: Ensure efficient and effective incident management, service request fulfillment, and problem resolution across all supported regions.
  • Performance is Key: Maintain global service level agreements (SLAs) and key performance indicators (KPIs) to measure, monitor, and optimize team performance. Champion initiatives to enhance service delivery and efficiency.
  • Collaborate to Win: Partner with other IT teams, including operations, security, delivery and development, to ensure seamless support for all applications worldwide. Build strong relationships with key stakeholders across different regions and functions.
  • Customer-Centricity: Cultivate strong relationships with business stakeholders globally, proactively understanding their needs and ensuring their satisfaction with IT services.
  • Knowledge Sharing: Develop and maintain comprehensive documentation for supported applications, including knowledge articles, runbooks, and training materials accessible to a global audience.
  • Embrace Innovation: Stay abreast of industry best practices and emerging technologies, identifying opportunities to leverage innovation to improve service delivery and efficiency on a global scale.
  • Communication is Crucial: Exceptional written and verbal communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences across different cultures.
  • Problem-Solving Prowess: Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions in a complex global context.
  • Results-Oriented: Proven ability to deliver results and meet deadlines in a fast-paced, demanding environment.
Application Support

The ideal candidate will have experience with SAP FICO required, with preference for experience with OCR, Tax systems (Thomson Reuters), eInvoicing platforms, SAP Concur, Treasury (Kyriba), Consolidations (Onestream), Purchasing (Coupa), SAP MDG, and SAP SuccessFactors.

Requirements:

  • Proven track record in application support
  • Experience with SAP implementations, upgrades, and enhancements a plus
  • Experience with S/4 HANA technology a plus
  • Ability to troubleshoot system issues and identify corrective measures
  • Perform root cause analysis to drive permanent improvements in the environment
  • Perform code reviews to ensure the highest quality in system developments
  • Adhere to design governance requirements
  • Understand and articulate system landscapes to resolve issues
  • Liaise between technical resources, business resources, and other functions to ensure the efficiency and effectiveness of solutions deployed
  • Maintain strong public company internal control environment and ensure processes are defined, documented and optimized
  • Drive simplification in the ecosystem of technology – less platforms, less integration complexity, less failure points for improved user experience

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