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Mobile Application Support Expert

1 week ago

Makati City, National Capital Region, Philippines Hunters hub Incorporated Full time

About the Position:

Hunters Hub Incorporated is seeking a highly skilled Technical Support Officer to join our team. As a Technical Support Officer, you will be responsible for providing technical support to our clients and resolving technical issues in a timely and efficient manner.

Key Responsibilities:

  • Provide technical support to clients via phone, email, or chat
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Document and track technical issues using ticketing systems
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • At least 3 years of experience in technical support, with a focus on mobile applications or digital banking
  • Strong knowledge of ticketing systems, problem management, and incident resolution processes
  • Experience working with technology partners and cross-functional teams
  • Excellent communication, analytical, and problem-solving skills
  • Ability to manage multiple priorities and work effectively under pressure

Hunters Hub Incorporated Overview:

We are a leading provider of innovative solutions in the tech industry. We are committed to delivering exceptional customer service and exceeding client expectations.