Sales Experience Professional
2 weeks ago
About Wear The Shield:
We are a fast-growing e-commerce company that prioritizes delivering exceptional customer experiences. As we continue to expand, we are seeking a skilled Customer & Sales Engagement Specialist to enhance customer relationships and drive sales.
Job Description:
This role involves serving as a bridge between customer service and sales teams. Key responsibilities include engaging with customers through various channels, providing product recommendations, and recovering abandoned carts to maximize revenue opportunities.
Required Skills:
- Excellent communication and interpersonal skills.
- Experience with live chat, phone support, and CRM tools.
- Ability to meet sales and engagement targets.
- Strong organizational and multitasking skills.
Compensation & Benefits:
- Competitive hourly rate for customer service roles.
- Generous PTO and health insurance benefits.
- Permanent work-from-home setup.
- Ongoing career growth opportunities.
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