Senior Salesforce Specialist

5 days ago


Manila, National Capital Region, Philippines NICE Full time

We're looking for a highly skilled Salesforce Administrator to lead our CRM efforts. As the expert in our Salesforce.com platform, you'll oversee the management and enhancement of its functionality, ensuring seamless integration with our internal systems.

About the Salesforce Administrator Role

In this critical position, you'll play a key role in shaping our Salesforce strategy and implementing it effectively. Your expertise will drive business growth and customer satisfaction by delivering innovative solutions that meet our evolving needs.

  • Administer the entire Salesforce system, including user roles, security settings, profiles, workflow rules, and data integrity.
  • Collaborate with cross-functional teams to develop and execute a comprehensive Salesforce strategy.
  • Oversee dashboards, reports, forms, templates, custom objects, and layouts.
  • Develop and deliver comprehensive training programs to ensure successful adoption of Salesforce across our organization.
  • Monitor and maintain data quality through regular reporting, analysis, de-duplication, and process improvements.


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