Customer Service Representative

1 month ago


Ayala Alabang, National Capital Region, Philippines Neksjob Full time
About Neksjob

Neksjob is a dynamic organization committed to providing exceptional customer experiences through efficient communication and timely resolution of issues.

Estimated Salary: $35,000 - $55,000 per year

This compensation range is based on industry standards for similar positions in the region.

Job Description

Key Responsibilities:

  • Respond to incoming calls from customers, addressing their queries and concerns effectively.
  • Troubleshoot problems and provide solutions in a timely manner.
  • Provide information about our products or services, ensuring accurate representation.
  • Handle complaints professionally, resolving issues to the satisfaction of all parties involved.

Qualifications:

  • Possess an associate's degree or higher.
  • Hold at least 3 months of customer-facing experience.
  • Be willing to work on-site.
  • Exhibit excellent English communication skills.
  • Demonstrate exceptional customer service, problem-solving, and multitasking abilities.
Benefits

Neksjob offers a comprehensive package that includes:

  • Paid training to enhance your skills and knowledge.
  • A competitive salary along with allowances.
  • Monthly performance incentives to recognize outstanding contributions.
  • Career development and advancement opportunities to support your professional growth.


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