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System Engineer

1 week ago

Makati City, National Capital Region, Philippines Pointwest Squad Inc Full time
Job Description
  • Provide Level 2 technical support for computer systems and software applications.
  • Resolve escalated tickets from the IT Service Management tool.
  • Investigate and troubleshoot end-user issues, interacting with internal teams and external parties as needed.

The ideal candidate will have strong infrastructure support expertise, business applications knowledge, and experience working with cloud computing concepts and Office365/M365 tools.