Customer Service Representative

4 weeks ago


Imus, Calabarzon, Philippines Caldwell Communications Full time

Caldwell Communications is seeking a skilled professional to join our team as a Customer Service Representative. In this role, you will be responsible for communicating with customers via phone or written correspondence to resolve their concerns and provide solutions to their needs. Your primary goal will be to match customers' demands to our clients' products and services, using your negotiation and influencing skills to overcome objections and achieve customer buy-in. You will also be responsible for communicating specific information to internal and external clients and sharing knowledge with colleagues. As a valued member of our team, you will have the opportunity to grow and be promoted within the company, with a competitive salary, 13th month pay, HMO with 3 free beneficiaries, 20% ND maternity/paternity leave, and retirement/life insurance for qualified staff. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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