Customer Service Representative with Experience
2 weeks ago
Job Title: Call Center Support Agent with Experience
Job Summary:
We are seeking a highly skilled Call Center Support Agent with experience to join our team at Neks Job Philippines. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.
Responsibilities:
* Respond to incoming calls from customers, addressing their inquiries and concerns in a professional and courteous manner
* Troubleshoot problems and provide solutions to customers in a timely and efficient manner
* Provide information and answer questions regarding our products and services
* Handle customer complaints and concerns in a fair and respectful manner
Perks:
* HMO on Day 1 plus 1 FREE Dependent
* Group life insurance
* Leave Encashment
* Refreshing work culture
* Rewarding ERP Incentives
Qualifications:
* At least High School Graduate or College Level
* Excellent English Communication (Oral and Written)
* At least 6 months BPO Experience
* Preferably with Collection or Tech Experience but not Required
* Willing to Report Onsite
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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