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Corporate IT Expert

1 week ago

Cebu City, Central Visayas, Philippines Amazon Full time

Job Description:

We are seeking an experienced IT Support Associate to join our team at Amazon. As an ITS Support Associate, you will be responsible for providing technical support to our corporate employees.

You will work closely with our IT team to diagnose and resolve technical issues, ensuring the productivity of our employees remains uninterrupted.

The ideal candidate will have a strong background in IT, excellent communication and problem-solving skills, and a solid understanding of IT standards, systems, and equipment.

Key Responsibilities:
  • Provide technical support for hardware, software, and IT peripherals.
  • Diagnose and troubleshoot issues using industry-standard tools and techniques.
  • Communicate effectively with customers, peers, and internal teams.
  • Assist in managing IT asset inventories and conducting audits.
  • Perform routine maintenance on IT equipment.
  • Help train and onboard new team members.
Benefits:

Amazon offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.

We also offer opportunities for professional growth and development, including training programs and career advancement opportunities.