Corporate IT Support Professional

4 days ago


Manila, National Capital Region, Philippines Amazon Full time

We're looking for a talented Windows Mac Linux Network Specialist to join our IT Services team at Amazon. In this role, you'll work closely with our team to deliver top-notch technical support to our corporate employees.

About the Position

You will be responsible for providing on-site technical assistance, resolving complex issues, and implementing innovative solutions. Your expertise in network systems, security, and troubleshooting will enable you to make a significant impact on our team's success.

  • Provide technical support for hardware, software, and network systems.
  • Develop and implement effective troubleshooting strategies.
  • Collaborate with cross-functional teams to resolve issues and improve services.
  • Design and implement secure network configurations.
  • Monitor and analyze network performance to optimize efficiency.
  • Train and mentor new team members and Amazonians.
  • Stay current with industry trends and advancements.
About Us

Amazon's IT Services team is committed to delivering exceptional support to our employees. Our team values collaboration, innovation, and inclusivity, creating a dynamic work environment that fosters growth and creativity.

Requirements

To excel in this role, you should possess:

  • Bachelor's Degree holder.
  • At least 1 year of experience in a corporate environment supporting Windows, Mac, and/or Linux.
  • Proven expertise in network systems, security, and troubleshooting.
  • Excellent communication and interpersonal skills.
  • A willingness to learn and grow with our team.


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