Virtual Healthcare Support Specialist

2 weeks ago


Imus, Calabarzon, Philippines beBeeHealthcare Full time $660 - $970

As a skilled professional, you will have the opportunity to play a vital role in supporting healthcare teams and patients worldwide. We are seeking a dedicated individual who can effectively manage new patient and referral intake, appointment bookings, cancellations, and rescheduling.

Key Responsibilities:

1. Document new patient and referral information accurately and efficiently

2. Coordinate appointments, cancellations, and rescheduling for patients and healthcare providers

3. Maintain up-to-date records of patient information, medical history, and billing details in electronic health record systems

4. Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries

5. Respond to patient inquiries, providing information and directing them to the appropriate healthcare professional as needed

Required Skills and Qualifications:


• Bachelor's degree in medical fields or pharmaceutical-related industry


• At least 1-year experience as a Medical Virtual Assistant


• Excellent English communication skills (written and verbal)


• Solid understanding of medical terminology and practices


• Proficient in electronic health record systems and troubleshooting technical issues


• Familiarity with HIPAA regulations and patient confidentiality


• Strong interpersonal and organizational skills


• Ability to work independently and as part of a remote team

Benefits:


• Comprehensive health insurance plan


• Performance-based incentives


• Job security and stability


• Paid training and development opportunities


• Inclusive culture and supportive work environment


• Opportunities for career growth and advancement


• Flexible scheduling and remote work arrangements


• Competitive salary package

Schedule: US work hours (20-40 hours per week)

Location: This is a remote job opportunity



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