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Customer Service Liaison

2 weeks ago

Davao City, Davao, Philippines Gratitude Philippines Full time
Job Description

We are seeking a highly skilled Customer Service Representative to join our team at Gratitude Philippines. This role will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.

Responsibilities:
  • Respond to customer complaints and concerns in a professional and courteous manner
  • Provide information on products and services offered by the company
  • Resolve customer issues and escalate complex problems to senior staff members
  • Collaborate with other teams to improve customer satisfaction and experience

Requirements:

  • Open to all education levels
  • With or without BPO experience
  • Must be willing to work on site and shifting schedules