Telephone Customer Service Experts

4 days ago


Bacolod City, Western Visayas, Philippines Neksjob Corporation Full time
Job Description

Neksjob Corporation is looking for Help Desk Associates to join our team in Bacolod. As a Help Desk Associate, you will be the primary point of contact for customers who need assistance with our products or services. You will respond to customer inquiries, troubleshoot problems, and provide solutions to resolve customer complaints.

Key Responsibilities:

* Respond to customer inquiries and resolve issues via phone calls
* Provide accurate information to resolve customer complaints
* Collaborate with other teams to achieve business objectives

Requirements

* Excellent verbal and written communication skills
* Strong problem-solving and analytical skills
* Ability to work in a fast-paced environment with multiple priorities

Benefits

* Competitive salary range of 14k to 18k per month
* Exciting performance bonuses and account-specific allowances
* Opportunities for career advancement and professional growth within the company

At Neksjob Corporation, we value our employees' contributions and recognize their hard work through our comprehensive benefits package.

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