
Virtual Support Specialist
1 day ago
We are a rapidly growing organization that leverages cutting-edge AI technology to revolutionize sales infrastructure. Our platform streamlines the entire front-end of sales:
- Instant lead response through voice AI
- Smart qualification and objection handling
- Omnichannel follow-up via SMS, WhatsApp, and email
- CRM and calendar synchronization to prevent missed opportunities
- Continuous re-engagement for cold leads and no-shows
As a key member of our team, you will thrive in a dynamic startup environment. You'll collaborate closely with our leadership to support operational efficiency, manage workflows, and maintain business continuity. Responsibilities include scheduling management, calendar organization, and daily task coordination for the team. Additionally, you'll provide client onboarding support, update records in various tools, handle administrative tasks, facilitate global team coordination, and prepare reports and track KPIs. A background as a Virtual Assistant or Operations Assistant is required, along with excellent written and spoken English skills, proficiency in productivity tools like Slack and Google Suite, and strong multitasking abilities.
Key Responsibilities:
- Manage complex schedules and calendars
- Coordinate team workflows and daily tasks
- Provide client onboarding and support
- Maintain accurate records in multiple tools
- Perform administrative duties and tasks
- Facilitate team collaboration across regions
- Prepare detailed reports and track performance metrics
Requirements:
- Experience as a Virtual Assistant or Operations Assistant
- Strong written and spoken English skills
- Familiarity with productivity tools like Slack and Google Suite
- Ability to manage multiple tasks with high attention to detail
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