Digital Channeling Strategist
1 week ago
Job Summary:
As a key member of our team at Visage Executive Search, the Digital Channeling Strategist will be responsible for designing and developing retail digital channels to meet customer needs. This role involves ensuring timely delivery of new features and enhancements that are centered around customer requirements.
- Channel Development:
- Prepare Requests for System Change (RSCs) with thorough documentation of business requirements and high-level flows.
- Manage the bank channeling loan portfolio and maintain routine coordination with counterparties.
- Review User Stories and Customer Journeys to ensure final detailed requirements are correctly captured.
- Participate in user research activities to align requirements with customer needs and desires.
- Develop policies and procedures, review ITG documentation, and coordinate risk assessments of new features/enhancements.
- Risk Management & Compliance:
- Participate in regular review, monitoring, and assessment of business processes, risks, and controls.
- Report potential and actual risk events effectively and in a timely manner.
- Resolve findings noted by control units in coordination with other stakeholders.
- Qualifications:
- Actively involved in setting/negotiating loan channeling strategy and master business flow with coordination.
- Trained to operate risk approval and channeling operation console under our in-house system.
- Good with numbers, coordinating with finance and operation on reconciliation procedures.
- Prepare planning and projections to report to management/BSP periodically.
- Ability to communicate/negotiate with good sense of numbers and business flow, English is mandatory, experience in Banking/Lending company loan/risk/channeling department or related experiences is required.
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