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Security Compliance Associate

1 week ago

Manila, National Capital Region, Philippines Humanly (humanly) Full time

About Humanly: Humanly is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, Humanly serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at Humanly has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

Our mission started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO). We at Humanly understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At Humanly, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within Humanly.

The Security Compliance Associate's responsibilities include security system assessments, monitoring, and reporting. This position will be significant in performing audits, tracking vulnerability assessments, security testing, and working with operations teams on the remediation and mitigation of audit findings. He/She will handle the assessment and integration of security controls of the entire corporate environment in line with applicable requirements from PCI DSS, SOC 2, HIPAA/HITRUST, and ISO 27001. This individual will also be responsible for policy assessment of endpoint and network security appliances, hardware, and software, enforcing the Humanly security policies, and complying with internal and external security audit requirements and recommendations.

As a Security Compliance Associate, you will:

  1. Ensure alignment of security controls to client requirements.
  2. Support your immediate supervisor in handling the assessment and integration of security controls of the entire corporate environment in line with customer requirements.
  3. Support the management of all enterprise security compliance requirements, including PCI DSS, SOC 2, HIPAA/HITRUST, and ISO 27001.
  4. Assist in developing and maintaining security operations procedures and processes and work with business units outside of InfoSec to document policies and procedures formally.
  5. Work with security engineers for the optimal configuration of network and host-based security platforms in line with compliance requirements.
  6. Perform other duties as assigned.

Key Responsibilities:

  • Implement security controls and measures to protect sensitive data.
  • Analyze security threats and develop strategies to mitigate them.
  • Collaborate with cross-functional teams to ensure security best practices are integrated into daily operations.
  • Maintain accurate records of security audits and compliance metrics.
  • Develop and maintain security documentation and procedures.

Requirements:

  1. Bachelor's degree in MIS/Computer Science or Business and/or a combination of education and relevant experience.
  2. Good knowledge of the following compliance requirements: PCI DSS, SOC 2, HIPAA/HITRUST, and ISO 27001.
  3. 0-2+ years of IT experience and/or IT audit.
  4. Candidates should have good project management skills with the ability to self-start projects.
  5. An industry-recognized information security certification, such as CISA, ISO LA, CISM, CISSP, SSCP, CCIE, or CEH.
  6. Sound technical writing, documentation, and communication skills are required.
  7. Functional awareness of both Linux-based and MS Windows-based system platforms with a strong IT technical understanding and aptitude for analytical problem-solving.
  8. Understanding enterprise computing environments, distributed applications, and a strong understanding of TCP/IP networks.
  9. Understanding of the system hardening processes, tools, guidelines, and benchmarks.
  10. Ability to handle sensitive and/or confidential material and information responsibly.
  11. Excellent interpersonal skills and a professional demeanor.
  12. BPO contact center experience is preferred but not required.