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Dining Operations Manager
2 months ago
We are seeking a highly skilled and experienced Dining Supervisor to join our team at Vikings Group of Companies. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our dining services, providing exceptional customer service, and maintaining high standards of quality and safety.
Key Responsibilities:
- Manage and coordinate dining operations, including staff scheduling, inventory management, and customer service.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with kitchen staff to ensure seamless service and high-quality food presentation.
- Monitor and maintain a clean and safe dining environment, adhering to health and safety regulations.
- Provide coaching and guidance to dining staff to enhance their skills and performance.
Requirements:
- BS Hospitality Management or BS HRM degree or related field.
- Minimum 2 years of experience as a Shift Manager or Supervisor in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Knowledge of dining operations, customer complaints, and customer service principles.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.