MDS Utilization Review Healthcare Specialist

1 week ago


Makati City, National Capital Region, Philippines ISTA Solutions Full time

At ISTA Solutions, we are seeking an experienced PHRN with a proven track record in dealing with US Healthcare Insurance accounts, particularly in Utilization Management. This role entails semi-back-office work involving US-based Clients related to Claims, Benefits, Eligibility, Appeals, Prior Authorization, and MDS Utilization Review.

Key Responsibilities:
  • Perform Utilization Management (UM) Reviews in accordance with US State/Federal and other mandated regulations, maintaining compliance with regulatory changes affecting UM.
  • Conduct UM reviews for inpatient services according to the prescribed standards and client requirements or policies.
  • Review UM requests for services against established clinical review criteria, referring cases not meeting criteria to a physician reviewer or prescribed escalation protocol.
  • Coordinate physician reviewer or MDS/Facility - Nurse Practitioner as needed and follow up timely to obtain and deliver relevant information or results.
  • Track the status of all UM in progress.
  • Release UM determinations to claim/Authorization stakeholders following client-established protocols.
  • Maintain all required UM review documentation in the UM software in a timely manner.
  • Respond to inbound telephone calls pertaining to UM reviews in a timely manner, following client-established protocols.
  • Clinical interface/liaison between facilities, providers, carriers; resolution of issues concerning members, benefit interpretation, program definition, and clarification.
Requirements:
  • With at least 1-2 years of clinical work experience
  • At least 6 months of US Healthcare background
  • Nurse who worked in Inpatient SNF/Post Acute care services
  • Must have experience regarding MDS (Minimum Data Set)
  • Must have an active PHRN license (USRN license is a plus)
  • Excellent verbal and written English skills
  • Willingness to work onsite in Buendia, Makati
  • Amenability to working night shifts.


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