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Workforce Knowledge Enhancement Manager

2 weeks ago


Makati City, National Capital Region, Philippines Its Time For Tims Coffee Full time

The Workforce Knowledge Enhancement Manager is a critical role at Its Time For Tims Coffee, where you will play a key part in shaping the skills and knowledge of our team members.

About the Role:

This position involves developing and implementing comprehensive training programs that meet the evolving needs of our workforce. As a subject matter expert, you will design and deliver engaging learning experiences that drive business outcomes and excellence.

Responsibilities:
  • Design and deliver training content that addresses specific skill gaps and enhances team performance
  • Analyze training needs and develop targeted solutions to improve workforce capabilities
  • Collaborate with team leaders to integrate training into operational processes
  • Evaluate training effectiveness and suggest improvements

To excel in this role, you must have a deep understanding of adult learning principles, excellent communication skills, and the ability to work collaboratively with various stakeholders.

Requirements:

We seek a seasoned professional with a strong background in training and development, including:

  • A Bachelor's degree in Education or related field
  • Minimum 2-3 years of experience in instructional design or training delivery
  • Excellent facilitation and presentation skills
  • Ability to adapt training content to diverse learning styles
  • Proficiency in using technology-enhanced learning tools