Technical Support Specialist

1 day ago

Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱100,000 - ₱120,000
Technical Support Specialist Opportunity

We are seeking a skilled and customer-focused Technical Support Specialist to provide technical assistance and troubleshooting support for various clients across industries.

This role involves responding to technical inquiries, resolving issues related to hardware, software, and connectivity, and guiding users through solutions with patience and professionalism.

The ideal candidate will possess strong proficiency in English, both written and spoken, as well as prior call center experience and work-from-home experience.

The successful candidate will be responsible for:

  • Responding to inbound technical support requests via phone, chat, or email
  • Diagnosing and troubleshooting hardware, software, and network issues
  • Guiding customers through step-by-step solutions and escalating complex issues when necessary
  • Documenting all customer interactions accurately in the system

To be considered for this position, you must complete a full application on our careers page, including screening questions and a brief pre-employment test.

Required Skills and Qualifications

The following skills and qualifications are required for this role:

  • Prior call center experience
  • Work-from-home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems

Candidates must have the ability to multitask, self-manage effectively, and maintain excellent interpersonal skills.

Benefits

We offer a competitive compensation package, including health insurance, dental coverage, and a free meal during training. We also provide opportunities for career growth and learning, as well as performance and loyalty bonuses.

In addition, we offer allowances for rice, clothing, laundry, and meals, as well as an employee shuttle service and company retreats and off-site events.

About Us

We are a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We value diversity and believe that every employee deserves to feel valued and respected. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

Conditions of Employment

We require all employees to be authorized to work in the country where the job is based. Additionally, some positions may require a background check and/or drug screening.

We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.

  • Technical Support Specialist

    1 day ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱600,000 - ₱850,000

    Technical Support SpecialistAt our organization, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support department, you will be responsible for providing high-quality technical assistance to users and ensuring that their technology needs are met efficiently.About the RoleThis is an exciting...

  • Technical Support Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeTechnical Full time $40,000 - $80,000

    Technical Support SpecialistAre you a highly skilled individual with a passion for providing top-notch technical support? Do you have excellent problem-solving skills and the ability to work independently in a fast-paced environment?This is an exciting opportunity to join our team as a Technical Support Specialist. In this role, you will be responsible for...

  • Technical Support Specialist

    1 day ago

    Mandaluyong City, National Capital Region, Philippines beBeeTechnical Full time ₱1,440,000 - ₱2,160,000

    **Job Title:** Technical Support Specialist

  • Technical Support Specialist

    1 day ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱100,000 - ₱120,000

    Technical Support SpecialistWe are seeking skilled and customer-focused Technical Support Specialists to provide technical assistance and troubleshooting support for a variety of clients across industries.Responsibilities include responding to inbound technical support requests via phone, chat, or email, diagnosing and troubleshooting hardware, software, and...

  • Technical Support Specialist

    1 day ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱20,000 - ₱25,000

    Job OpportunityMCI is a leading Business Process Outsourcing company that delivers tailored solutions to meet diverse client needs.We are seeking a skilled Technical Support Specialist with excellent communication and problem-solving skills to work independently in a fast-paced environment.Key ResponsibilitiesDeliver high-quality technical support to...

  • Technical Support Specialist

    1 day ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱34,000 - ₱49,000

    Job TitleTechnical Support Specialist - Remote Work OpportunityAre you a skilled technical professional seeking a remote work opportunity? Look no further!This is an exciting chance to provide top-notch technical support to clients across various industries. As a Technical Support Specialist, you will be responsible for resolving hardware, software, and...

  • Technical Support Specialist

    1 day ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time $30,000 - $50,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers via phone, email, or ticketing system.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and troubleshooting...

  • Technical Support Specialist

    1 day ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱3,750,000 - ₱4,500,000

    Job OverviewWe are seeking skilled technical support specialists to provide expert assistance and troubleshooting services to a diverse range of clients across various industries.Responsibilities include responding to technical inquiries, resolving issues related to hardware, software, and connectivity, and guiding users through solutions with patience and...

  • Technical Support Specialist

    1 day ago

    Mandaluyong City, National Capital Region, Philippines beBeeTechnical Full time ₱150,000 - ₱200,000

    Customer Support Specialist - Technical ExpertIn this role, you will provide technical support to customers by responding promptly to their inquiries, providing effective solutions, and ensuring timely resolution of concerns. You will also be responsible for offering ongoing training and guidance on product features, updates, and best practices to help...

  • Technical Support and Maintenance Specialist

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeMaintenance Full time ₱150,000 - ₱300,000

    Technical Support and Maintenance Specialist (Medical Equipment) - Entry Level PositionA technical support and maintenance specialist provides critical technical assistance and upkeep for various medical equipment and systems to ensure optimal performance and customer satisfaction.The ideal candidate will have a solid understanding of engineering principles,...