Case Reviewer

2 weeks ago


Tacloban City, Eastern Visayas, Philippines Home Credit Philippines Full time

About Home Credit Philippines:

We are a leading financial services company that provides innovative solutions to empower Filipinos.


Job Title: Investigation Specialist


Job Description:

The Investigation Specialist's role is to review and investigate assigned cases, confirm fraudulent applications, identify the fraud type, modus, people or entities involved, and represent the company in prosecution and litigation of cases as needed.

  • Key Responsibilities:
  • Conduct investigations on cases of possible fraudulent activities, verify submitted information using any available methods, tools, and resources, and send accurate reports within agreed service level agreements.
  • Conduct Anti-Fraud Awareness in his/her assigned area of responsibilities.
  • Collect, analyze, and report new and recurring fraud trends based on data from investigation results.
  • Constantly review investigation processes and procedures and recommend process improvements.
  • Represent the company and testify in prosecution and litigation of criminal cases and assist in the recovery of losses and damages.


Requirements:

  • Investigation Skills: Strong investigation skills, including the ability to conduct thorough investigations, gather evidence, and analyze data.
  • Skip Tracing Skills: Ability to locate individuals or entities using skip tracing techniques.
  • Defensive Driving Skills: Knowledge of defensive driving techniques to ensure safe transportation.
  • Owns a motorcycle: A valid motorcycle license and own a reliable motorcycle for business use.


Benefits:

  • Permanent dayshift schedule: Enjoy a stable and predictable schedule with no night shifts or overtime required.
  • Up to 20% variable performance-based bonus: Earn additional income based on your individual performance and contributions to the company.
  • HMO on Day 1 / HMO with dependents: Comprehensive health insurance coverage for you and your family.
  • Access to mental health coverage and wellness partners: Prioritize your mental health and wellbeing with access to expert resources and support.
  • Wellness Leave and Birthday Leave benefits: Take time off to relax, recharge, and celebrate your birthday.
  • Internal Career mobility: Opportunities to advance your career and take on new challenges within the company.
  • Opportunity to work and train in our international offices: Experience working with a global team and gain valuable insights into international best practices.

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