Help Desk Support Specialist

7 days ago


Pasig, National Capital Region, Philippines XMC Inc Full time
About XMC Inc

XMC BPO is a reputable Business Process Outsourcing Agency, offering comprehensive services that cater to customer needs through exceptional support.

Compensation Package

We offer a negotiable salary that reflects the candidate's skills and qualifications. For this role, we estimate a competitive salary of around PHP 40,000 - 60,000 per month, depending on experience.

Job Responsibilities
  • Providing network administration and troubleshooting services for hardware and software issues.
  • Offering IT support to employees, clients, and customers in all related concerns.
  • Completing ad-hoc tasks as assigned by management.
Requirements

To succeed in this role, you should possess:

  • Fresh graduates or undergraduates are welcome, but BPO experience is a plus.
  • Good English communication skills are essential.
  • Amenability to work onsite is required.
Benefits

XMC Inc offers an attractive benefits package, including:

  • Competitive salary and negotiation opportunities.
  • Government-mandated benefits.
  • Work-life balance initiatives.
  • Health Maintenance Organization (HMO) coverage.
  • Thirteenth-month pay.
  • Paid leave credits upon regularization.
  • Two consecutive days off.
  • Incentives for outstanding performance.
  • Night differential pay.
  • Awards and recognition programs.
Recruitment Process

The recruitment process involves:

  • An initial interview to assess your qualifications and fit for the role.
  • An online assessment to evaluate your skills and abilities.
  • A final interview with our hiring team.
  • A job offer if you are selected.


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