Help Desk Support Specialist
7 days ago
XMC BPO is a reputable Business Process Outsourcing Agency, offering comprehensive services that cater to customer needs through exceptional support.
Compensation PackageWe offer a negotiable salary that reflects the candidate's skills and qualifications. For this role, we estimate a competitive salary of around PHP 40,000 - 60,000 per month, depending on experience.
Job Responsibilities- Providing network administration and troubleshooting services for hardware and software issues.
- Offering IT support to employees, clients, and customers in all related concerns.
- Completing ad-hoc tasks as assigned by management.
To succeed in this role, you should possess:
- Fresh graduates or undergraduates are welcome, but BPO experience is a plus.
- Good English communication skills are essential.
- Amenability to work onsite is required.
XMC Inc offers an attractive benefits package, including:
- Competitive salary and negotiation opportunities.
- Government-mandated benefits.
- Work-life balance initiatives.
- Health Maintenance Organization (HMO) coverage.
- Thirteenth-month pay.
- Paid leave credits upon regularization.
- Two consecutive days off.
- Incentives for outstanding performance.
- Night differential pay.
- Awards and recognition programs.
The recruitment process involves:
- An initial interview to assess your qualifications and fit for the role.
- An online assessment to evaluate your skills and abilities.
- A final interview with our hiring team.
- A job offer if you are selected.
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