Technical Writer and Salesforce Expert
6 days ago
About the Position
First Advantage Philippines Inc. is seeking a highly skilled Technical Writer and Salesforce Expert to join our team. As a Technical Writer and Salesforce Expert, you will be responsible for creating and maintaining technical documentation for our customers.
Key Responsibilities:
- Develop comprehensive documentation including SOPs, instruction manuals, training materials, policies, and work instructions.
- Collaborate with cross-functional teams to gather product and documentation requirements.
- Design and implement Salesforce Experience Cloud Sites using Salesforce Site Builder, writing and maintaining basic HTML and CSS code.
- Manage and maintain a Salesforce Knowledge instance, ensuring high-quality knowledge management practices.
- Communicate complex technical information clearly to non-technical audiences.
- Review and edit content produced by team members, ensuring accuracy and consistency.
About Our Company
We are a leading provider of human capital management solutions. We are committed to delivering high-quality services and support to our clients.
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