Contact Center Specialist

In this exciting role as a Contact Center Specialist, you will be the face of Neksjob, providing top-notch customer service to clients worldwide. Your primary responsibilities include handling customer inquiries, processing orders, and offering comprehensive product information.About NeksjobNeksjob prides itself on delivering exceptional customer...

About Us:Nityo Infotech Services Philippines is a leading provider of customer contact center solutions. We are committed to delivering exceptional service and support to our clients.Job Summary:We are seeking a skilled Real Time Analyst to join our team. In this role, you will be responsible for managing service level situations, monitoring KPIs, and...

Role DescriptionWe are seeking a talented Call Center Technology Engineer to join our team at Cognizant. The successful candidate will have experience working with Amazon Connect and a strong understanding of cloud-based contact center solutions.Key Responsibilities:Design and develop cloud-based contact center solutions using Amazon Connect.Develop and...

Why Work with Us?Nityo Infotech Services Philippines is a leading provider of contact center solutions. Our team is passionate about delivering exceptional customer experiences and we are committed to helping our employees grow and develop in their careers.Job DescriptionWe are seeking a highly skilled Customer Service Specialist to join our night shift...

E-Solutions IT Services is seeking an experienced Contact Center Data Analyst to join our team. As a key member of our Operations team, you will be responsible for collecting, analyzing, and interpreting complex data sets to drive business decisions and optimize contact center performance.About the RoleThe ideal candidate will have a strong analytical...

Neksjob is hiring a Contact Center Professional to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries, processing orders, and providing product and service information.Job RequirementsDegree in Communications, Business Administration, or related fieldMinimum 1 year of customer-facing...

Job Title: Contact Center Solutions StrategistAbout the RoleWe are seeking a highly skilled Contact Center Solutions Strategist to lead and manage the development of comprehensive and compelling responses to Requests for Proposals (RFPs) related to contact center solutions.Key ResponsibilitiesAnalyze RFPs to identify requirements, evaluation criteria, and...

Key skillsContact Center TechnologyRFPProposal WritingSolution DesignProposal DevelopmentProject managementClient ManagementBachelor's DegreeMBA is preferredAgile methodologiesJob title: Contact Center Solutions ManagerSimilar role: IT Solutions Architect but instead of IT Solutions, it is for Contact CenterWork Setup: Onsite in AyalaShift: Shifting...

iQor is seeking an Executive Director of Business Development to lead our operations globally.About the Role:You will be responsible for developing and executing strategies to drive business growth, improve operational efficiency, and enhance customer satisfaction. As a key leader, you will make strategic decisions that impact our customers' experiences and...

About the JobWe are seeking a highly skilled Contact Center Reporting Analyst to join our team at SuperStaff. In this role, you will be responsible for developing and maintaining reports to provide insights into contact center performance.You will work closely with the management team to create and analyze forecasts, staffing, scheduling, and other reports...

Work Setup: OnsiteShift: Shifting ScheduleResponsibilities:RFP Analysis: Analyze RFPs to identify requirements, evaluation criteria, and potentialchallenges.Solution Design: Develop tailored contact center solutions that address the specific needsand objectives of each RFP.Proposal Development: Lead the creation of high-quality proposal documents,...

About the RoleWe are seeking a skilled Cloud Contact Center Developer to join our team at Cognizant. As an expert in Amazon Connect, you will be responsible for supporting contact center setup and enhancement tickets.Key Responsibilities:Understand Amazon Connect application infrastructure and services in use.Support contact center setup for day-to-day...

Job Title: Technical Manager - Contact Center SolutionsAbout the JobThe Technical Manager - Contact Center Solutions will be responsible for leading and managing the development of comprehensive and compelling responses to Requests for Proposals (RFPs) related to contact center solutions. This role requires a deep understanding of contact center technology,...

**About Tasq Staffing Solutions**We are a reputable staffing agency specializing in contact center solutions. Our mission is to deliver high-quality talent to support the growth of our clients' businesses.**Job Overview**This role requires a seasoned professional with extensive experience in BPO, particularly in contact center management. The ideal candidate...

Job SummaryWe are seeking a highly skilled Cloud Contact Center Developer to join our team.Key ResponsibilitiesDesign and develop Amazon Connect flows, Lex chatbots, and Lambda functions.Provide application and production support.Perform basic and advanced troubleshooting.Carry out admin activities as required.QualificationsProven experience in cloud-based...

About the RoleWe are seeking a seasoned Contact Center Manager to oversee our customer care team.The successful candidate will have a proven track record of delivering exceptional results in a customer-facing role and possess strong leadership skills.This role involves guiding, mentoring, and supporting the customer care team to achieve outstanding customer...

Job DescriptionCognizant is seeking a skilled Cloud Contact Center Developer to join our team.About the RoleWe are looking for a highly motivated and experienced developer to support our contact center setup, work on enhancement tickets, raise service tickets to Amazon, and keep updating ServiceNow tool with proper status of tickets.Key...

Nityo Infotech Services: #CSR #ProcessDelivery #ContactCenterDirect HiringCSR - Contact Center (Insurance Account)Salary: up to 19,000 (Fresh Grads) | 25,000 (Experienced)Location: Eastwood Libis, Quezon City (Hybrid, 3 days onsite)Schedule: Permanent NightshiftQualifications:— College graduate, fresh graduates AND experienced professionals are accepted—...

Overview of J-K Network ServicesWith over three decades of experience, we have established ourselves as a reputable provider of BPO services.Job ResponsibilitiesProvide exceptional customer service via online platforms.Resolve customer inquiries efficiently and effectively, escalating complex issues to specialist teams when necessary.Act as a brand...

We are Lexie Staffing, a leading staffing agency providing top talent solutions to our clients. We are currently looking for highly skilled and motivated individuals to join our team as Contact Center Agents in Libis.About the JobThis is an excellent opportunity for those who want to work in a dynamic environment where they can utilize their communication...