Financial Services Associate

5 days ago


Manila, National Capital Region, Philippines Metrobank Full time
Company Overview
Metrobank is a leading financial institution in the Philippines, committed to providing excellent banking services to its customers. With a strong presence in the country's business landscape, Metrobank offers a wide range of financial solutions to meet the needs of individuals and businesses alike.

Job Description
We are seeking a highly skilled and motivated Relationship Associate to join our Commercial Banking Division in Binondo. As a key member of our team, you will be responsible for servicing daily client requests, maintaining accurate data and information on accounts, and ensuring the completion of all loan-related documentary requirements. You will also coordinate with concerned units to ensure the effective management of accounts and delivery of bank services to clients. Additionally, you will prepare basic analysis and evaluations of client proposals to provide inputs on their decision-making process, assist in the preparation of Budget and Business Plans, and handle customer complaints and recommend solutions.

Key Responsibilities
  • Servicing daily client requests and maintaining accurate data and information on accounts
  • Ensuring the completion of all loan-related documentary requirements
  • Coordinating with concerned units to ensure effective account management and delivery of bank services
  • Preparing basic analysis and evaluations of client proposals
  • Assisting in the preparation of Budget and Business Plans
  • Handling customer complaints and recommending solutions


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