Commercial Banking Support Agent

5 days ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time

Welcome to J-K Network Services:


We are a reputable company with a strong presence in the Philippines, serving clients across various countries.



About the Role:


We are seeking a skilled Customer Service Specialist to join our team. As a key member of our commercial banking support team, you will be responsible for delivering exceptional customer care and customizing solutions for esteemed clients.



Key Responsibilities:



  • Provide top-notch customer service and tailor-made solutions to meet the needs of commercial banking clients
  • Ensure compliance with banking regulations to maintain a seamless client experience
  • Act as the initial point of contact for clients requiring prompt maintenance and servicing across multiple commercial banking product categories
  • Collaborate with stakeholders to resolve client issues efficiently


Why Join Us:



  • Competitive salary range of Php30,000 - Php40,000 (negotiable)
  • HMO coverage for two dependents
  • Retirement plan
  • Medical reimbursement
  • Insurance coverage
  • Thirty leave credits per year


Our Recruitment Process:



  • Operations interview (face-to-face)
  • Two assessments (online)
  • HR interview
  • Reference check
  • Job offer


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