Tech Support Professional

1 day ago

Cavite City, Calabarzon, Philippines beBeeCybersecurity Full time $65,000 - $89,000
About the Role

We are seeking a skilled professional to join our team as a Technical Support Specialist. In this role, you will provide assistance and guidance to learners who require technical support with our platforms.

As a Technical Support Specialist, you will be responsible for troubleshooting technical issues, providing support in key areas such as networking, Linux, and Windows systems, and mentoring learners through our learning materials.

This is an excellent opportunity to work with a global presence and contribute to the success of our learners.

">
  • Main Responsibilities:
  • Provide general and technical support for learners via chat and email, ensuring timely resolution of issues.
  • Offer technical support for networking, Linux, and Windows systems, helping learners troubleshoot and resolve problems.
  • Mentor learners by providing guidance on our foundational learning materials.
  • Grade exams for certifications, ensuring accuracy and fairness.
  • Test, verify, and validate products, lab systems, and their features to ensure quality and functionality before release.
  • Collaborate with cross-functional teams to troubleshoot issues, achieve common goals, and drive successful outcomes.
  • Take initiative in developing, improving, and implementing processes that enhance operational efficiency and scalability.
  • Ability to work a flexible schedule, including shifts, holidays, and overtime as required.
  • Perform other duties as needed to support the success of learners and our initiatives.
Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

  • Educational Background:
  • Bachelor's degree in Computer Science or Information Security.
  • Technical Skills:
  • Strong knowledge of networking, virtualization, Linux, and Windows systems.
  • Soft Skills:
  • Excellent written and verbal communication skills to provide clear and effective support via chat and email.
  • Strong analytical and investigative skills with attention to detail for troubleshooting and resolving technical issues.
  • Experience in guiding or mentoring individuals in cybersecurity subjects.
  • Ability to develop and improve processes to drive operational efficiency.
  • Excellent interpersonal and customer service skills.
Benefits

We offer a range of benefits to support your career development and well-being, including:

  • A flexible work schedule that allows you to balance your work and personal life.
  • The opportunity to work with a global presence and contribute to the success of our learners.
  • A competitive salary and benefits package.
Working Conditions

This role is a full-time position with a flexible work schedule. You will be working from a home office and will have access to our digital tools and resources.

  • Tech Support Professional

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeTechnical Full time $35,000 - $50,000

    Job Title: Tech Support Representative", "OverviewWe are seeking a detail-oriented and reliable individual to provide front-line customer support. The ideal candidate will be fluent in English, skilled in written communication, and comfortable working with technical troubleshooting documents.Responsibilities:", "Respond to customer inquiries via phone and...

  • Sales Tech Integration Professional

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeIntegration Full time $45,600 - $72,800

    Job OverviewThe role involves supporting the sales team's growth by handling technology-related tasks and collaborating with marketing teams to ensure seamless integration of our systems.Key Responsibilities:Oversee the tech stack and ensure optimal performance.Collaborate with marketing teams to integrate sales systems.Required Skills:Strong understanding...

  • Tech Stack Manager

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeTech Full time ₱50,000 - ₱70,000

    Job TitleThe Tech Operations Specialist is responsible for managing and refining our tech stack.Key Responsibilities:Own admin setup, optimization, and user support across all key platforms.Collaborate & File Management: Microsoft 365, Dropbox, LastPass.Operations & Payroll: Gusto, DocuSign, Monday.com.Build, manage, and optimize CRM workflows, automation...

  • Tech Support Professional

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeCareer Full time ₱3,000 - ₱5,000

    Job OpportunityWe're looking for an exceptional individual to join our team and contribute to the growth of online success. As a Technical Support Specialist, you will play a pivotal role in ensuring that our customers receive top-notch support and experience seamless interactions with our products.Your primary responsibility will be to provide expert...

  • Tech Support Professional

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeTechnical Full time ₱25,000 - ₱35,000

    Technical Support RepresentativeProvide remote technical assistance to clients across various industries, responding to inquiries, resolving issues and guiding users through solutions.ResponsibilitiesRespond to inbound technical support requests via phone, chat or email.Diagnose and troubleshoot hardware, software and network issues.Guide customers through...

  • Tech Support Professional

    1 day ago

    Antipolo City, Calabarzon, Philippines beBeeTechnical Full time ₱50,000 - ₱100,000

    Job OpportunityMCI is a leading business solutions provider specializing in delivering tailored services to meet the diverse needs of clients. With a commitment to excellence and innovation, we have established ourselves as trusted industry partners.As a Technical Support Specialist, you will provide first-level technical support via phone, chat, or email,...

  • Tech Expert Network Professional

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeTechnical Full time $7,200 - $7,800

    Job Description:As a Technical Support Consultant, you will be responsible for providing exceptional technical support to clients via calls, chats, and emails. You will resolve support inquiries of various difficulties, gather data to ensure the required technical information is collected to resolve even more complex tickets, and maintain working knowledge...

  • Senior Support Professional

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeSupport Full time ₱60,000

    We are seeking an experienced Executive Assistant to provide exceptional support to senior leadership across multiple functional areas. The successful candidate will possess excellent organizational and time management skills, with the ability to handle complex scheduling and dynamic priorities.">Calendar Management: Manage complex schedules across multiple...

  • Tech Support Specialist

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱270,000 - ₱450,000

    Technical Support RepresentativeWe are seeking a skilled and detail-oriented technical support professional to provide exceptional customer service. As a Technical Support Representative, you will be the primary point of contact for customers, responding to inquiries via phone and email in a timely and professional manner.This is an exciting opportunity to...

  • Tech Support Expert

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeSupport Full time ₱450,000 - ₱600,000

    Job Opportunity:We are seeking a highly skilled IT Support Professional to join our team. The ideal candidate will possess strong technical knowledge, excellent problem-solving skills, and the ability to communicate effectively with end-users.The successful candidate will be responsible for providing technical assistance and support to end-users within our...