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Business Process Expert
3 weeks ago
We're a market leader in Business Process Optimisation and IT services, helping organisations achieve greater growth. Our team delivers bespoke solutions designed to meet and exceed client business needs, overcoming challenges, and freeing them up to focus on what sets them apart.
We're trusted by industry leaders due to our dedicated customer focus and agile approaches to solving key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for over a decade.
About the Job
The Customer Service Administrator will provide exceptional customer support, working closely with Clients to ensure their satisfaction. Key responsibilities include supporting inbound/outbound calls, chat and email transactions, and coordinating reporting to Client and Local Leaders.
Key Responsibilities:
- Support inbound/outbound calls, chat and email transactions.
- Provide customer support to ensure Client satisfaction.
- Coordinate reporting to Client and Local Leaders.
