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Store Team Member

1 week ago

Iloilo City, Western Visayas, Philippines Phil Carol Party Supplies Full time
Overview

Welcome to Phil Carol Party Supplies, where we strive to provide our customers with an exceptional shopping experience. As a Customer Service Representative, you will play a vital role in delivering this promise by offering top-notch service and support to our customers.

Job Description

The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a positive attitude. They will be responsible for greeting and assisting customers, maintaining store cleanliness, and ensuring that store operations run smoothly.

Key Responsibilities:

  • Greet and assist customers with their needs, answering questions about products and services.
  • Maintain product displays and ensure they are attractively presented.
  • Operate the cash register and process transactions accurately and efficiently.
  • Maintain store cleanliness, including shelving, floors, and storage areas.
  • Assist with inventory management, including restocking and organizing products.
  • Handle customer complaints and concerns professionally, directing them to the store manager when necessary.
  • Participate in regular stock takes and monitor product expiration dates.
  • Maintain a high level of knowledge of the products being sold.
  • Follow company policies and procedures to ensure a safe and efficient work environment.
  • Support promotional activities and sales campaigns.
Requirements
  • High school diploma or equivalent; college degree is a plus.
  • Previous retail or customer service experience is an advantage.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • A positive attitude, reliability, and a strong work ethic.
  • Willingness to work on weekends, holidays, and in shifting schedules.