Netsuite Implementation Manager

1 month ago

Manila, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

**Job Summary:**

We are seeking an experienced Netsuite Implementation Manager to join our team at Atticus Advisory Solutions Inc. As a key member of our NetSuite team, you will be responsible for leading the implementation and customization of NetSuite solutions for our clients.

**Key Responsibilities:

  • Design review and estimate customizations for non-technical stakeholders to ensure seamless integration with our clients' business operations.
  • Estimate all Statement of Work (SOW) and new projects to guarantee timely completion and meet client expectations.
  • Review estimates provided by developers to ensure accuracy and adherence to project scope.
  • Provide solutions design to developers to ensure alignment with client requirements.
  • Assist/oversee integration from other applications to NetSuite to enhance overall system efficiency.
  • Responsible for meeting commitments or communicating updates to maintain transparency and trust with clients.
  • SuiteApps responsibilities to be reviewed and optimized for maximum benefit.
  • Proven expertise in SuiteScript 1.0 & 2.0 is essential for this role.

**Leadership and Team Management:

  • Responsible for allocation of work to Dev Team members (including subcontractors) to ensure efficient project execution.
  • Provide mentorship and assistance to Developers to enhance their skills and knowledge.
  • Organize and lead the team to deliver implementation services and support to clients.
  • Perform reviews on a bi-monthly (project)/quarterly (utilization/bonus)/bi-annual (career development) basis to drive growth and improvement.
  • Responsible for continued development/improvement of internal methodology to stay ahead in the industry.
  • Responsible for Development onboarding materials and processes as needed to ensure smooth onboarding.

**Performance Metrics:

  • Responsible for team meeting utilization requirements of 70% to maximize productivity.
  • Average monthly Utilization of 65-70% to ensure efficient use of resources.
  • Minimum average CSAT of 4.0 out of 5 across all clients that consultant works on or Positive feedback from Clients on a quarterly basis to maintain high client satisfaction.
  • Effective SDF Management to ensure seamless data flow.

**Compensation and Benefits:

We offer a competitive salary range of $120,000 - $180,000 per annum, commensurate with experience, to attract top talent in the field. Our comprehensive benefits package includes health insurance, retirement plans, and paid time off to ensure a healthy work-life balance.

**Location:

This role is based in [location], with opportunities for remote work to accommodate flexibility and work-life balance. We prioritize accessibility and inclusivity in our hiring process to ensure diverse perspectives and experiences.

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