Customer Experience Director

Job Description:The Customer Experience Resolution Director at AXA Philippines is responsible for overseeing the end-to-end process of customer complaint resolution. This role involves developing and implementing strategies to ensure a seamless customer-centric experience.Main Responsibilities:Develop and implement complaint-handling strategiesImprove...

About the RoleUTAK is seeking an exceptional Customer Experience Director to lead our after sales support team. As a strategic leader, you will formulate and execute plans to deliver high-quality client experiences.The ideal candidate has 2-3 years of leadership experience in business, communications, or customer support, with strong written and verbal...

Leadership RoleWe are seeking a Customer Experience Director to join our leadership team. As a key member of our organization, you will be responsible for developing and executing strategies to drive customer satisfaction and loyalty. The ideal candidate will have a proven track record of leadership and a passion for delivering exceptional customer...

About the Role:We are seeking a skilled Customer Experience Director to lead our service team in delivering exceptional customer experiences. This role involves developing and implementing policies to enhance productivity and quality, managing technical specialists, and conducting regular meetings with the service team.Key Responsibilities:Develop,...

Edamama is a pioneering mama-led company that is revolutionizing the retail landscape in the Philippines. We strive to make parenting easier by providing a supportive space for families. Our offline retail presence is an integral part of this vision, and we seek a strategic Associate Director to lead its growth.About the RoleThe successful candidate will be...

Leadership OpportunityWe are seeking a seasoned executive to join our team as the Experience Center Director. As the leader of our customer care operations, you will be responsible for overseeing all aspects of customer care, ensuring exceptional service delivery at every touchpoint.The successful candidate will have experience in managing customer care...

We are looking for a Customer Success Director to lead our customer-facing initiatives. The ideal candidate will have a proven track record of managing high-value customer relationships and improving customer satisfaction.ResponsibilitiesDevelop and implement customer success plans to drive long-term relationships and increase customer lifetime value.Work...

This is an exciting opportunity for a highly motivated and experienced professional to join our team as a Client Service Manager.Responsibilities include:Providing after-sales support for business dealsLeading process improvement initiatives to enhance efficiency and effectivenessCollaborating with cross-functional teams to resolve incidents and escalate...

As our Customer Engagement Director, you will be responsible for driving sales force effectiveness and improving customer relationships at GlaxoSmithKline. The ideal candidate will have expertise in developing and implementing sales strategies aligned with organizational goals.You will collaborate with business units to design KPIs and performance metrics,...

We are seeking a visionary leader to drive customer experience excellence across our organization. The ideal candidate will oversee and improve all aspects of customer interactions, ensuring consistent high-quality services across all touch points.Key responsibilities include:Developing comprehensive quality and customer experience strategies aligned with...

About Fresh PrintsWe're a dynamic e-commerce company that's revolutionizing the way businesses create and sell custom products. Our innovative platform provides end-to-end solutions for online retailers, enabling them to build independent and scalable businesses.About the JobWe're seeking an experienced leader to lead our customer support team. As the Global...

About UsLegend of Ice Recruitment & Services Incorporated is a leading recruitment agency in the Philippines, specializing in matching top talent with exciting job opportunities. We pride ourselves on providing exceptional customer service, expert knowledge, and innovative solutions to meet our clients' needs.Our ValuesInnovation: We strive to stay ahead of...

About This OpportunityWe're seeking an experienced Global Product Director - Customer Acquisition to join our team in Southeast Asia (SEA) division. As a key member of our Customer Acquisition & Engagement (CA&E) program, you'll play a crucial role in driving new customer acquisition and deepening customer relationships across the region.Your Key...

About This Opportunity:We're looking for a Customer Success Director to join our team. As a key member, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences.Your Key Responsibilities:Develop and execute strategies to drive business growth and improve customer satisfaction.Lead and manage a team...

About the RoleWe are looking for a highly motivated and experienced Store Supervisor to join our San Yang Intertrade Corp team. As a key member of our retail operations team, you will be responsible for leading our store team in delivering exceptional customer experiences and driving sales growth.

About CognizantCognizant is a global leader in consulting and IT services. We help our clients navigate the digital revolution by combining creative vision, robust methodologies, and industry expertise.Job DescriptionWe are seeking a talented Senior Process Executive to join our team. The ideal candidate will have 0 to 2 years of experience in Service Desk...

Developing and implementing efficient operational processes to meet Vendor KPIsLeading the operational team to achieve service level excellence, productivity, efficiency, and quality standardsMaintaining strong relationships with Vendors, ensuring effective communication and issue resolutionProviding guidance on compliance and quality standards, ensuring...

AEON Fantasy is seeking a talented Business Development Director to drive business success through effective store operations management. This director will oversee the overall functioning of the store, prioritize tasks, and make informed decisions to drive growth.Responsibilities include leading by example, delegating tasks effectively, and fostering a...

About the RoleAs a Customer Service Operations Director, you will be responsible for overseeing the core operations of our Contact center, ensuring that all processes are implemented, executed, and improved to meet our performance goals. This includes creating, designing, and implementing Contact center management plans and tools in coordination with other...

At Purplebug Inc., we are seeking an exceptional Sales Director to lead our sales team and drive revenue growth. As a key member of our organization, you will be responsible for developing strategic sales plans, managing the performance of the sales team, and ensuring customer satisfaction.The ideal candidate will have a proven track record of success in...