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Commercial Kitchen Equipment Operations Manager

2 weeks ago


Quezon City, National Capital Region, Philippines HBS Marketing Corporation Full time
About Us:
">HBS Marketing Corporation is a leading provider of commercial kitchen equipment sales, service, and installation. We are committed to delivering exceptional customer service and technical expertise. Our team of experienced technicians is dedicated to providing prompt and reliable service to meet the needs of our clients.

We are seeking a highly skilled and experienced Commercial Kitchen Equipment Operations Manager to lead our team of technicians. The successful candidate will have a proven track record of success in troubleshooting and repairing a wide range of commercial kitchen equipment, including ovens, ranges, fryers, refrigerators, dishwashers, and more.

Responsibilities:
">
  • Supervise, train, and mentor a team of commercial kitchen equipment technicians
  • Manage service calls, prioritize repairs, and efficiently schedule technician assignments to optimize productivity and minimize downtime
  • Provide technical guidance and support to technicians, troubleshoot complex equipment issues, and ensure accurate diagnoses and repairs
  • Monitor the quality of service provided by technicians, ensuring adherence to company procedures and customer satisfaction
  • Oversee inventory levels of parts and supplies, ensuring adequate stock to meet service demands
  • Enforce safety regulations and best practices within the team, ensuring a safe and compliant work environment
  • Maintain positive relationships with clients, addressing their concerns promptly and professionally
  • Prepare reports on team performance, service call records, and inventory levels

Qualifications:
">Minimum 5 years of experience as a commercial kitchen equipment technician
Strong leadership and supervisory skills with experience in motivating and developing a team
Excellent technical knowledge of commercial kitchen equipment, including ovens, ranges, fryers, refrigerators, dishwashers, and more
Exceptional communication and interpersonal skills with the ability to effectively communicate with technicians, clients, and management
Commitment to providing exceptional customer service and maintaining high standards of quality