Dining Establishment Manager

2 weeks ago


Manila, National Capital Region, Philippines The Standard Hospitality Group Full time
Job Responsibilities
  1. Operational Management:
    • Monitor and support the day-to-day operations of assigned restaurants.
    • Ensure all equipment is maintained and serviced in line with company policies.
    • Conduct store visits and operational evaluations, guiding Restaurant General Managers (RGM) and Assistant General Managers (AGMs) to improve performance.
    • Address and resolve customer complaints in a timely and professional manner.
  2. Financial & Performance Management:
    • Set and achieve weekly labor cost targets for assigned restaurants.
    • Analyze restaurant data and daily management reports to assess overall outlet performance and implement improvements.
    • Manage food cost, spoilage, yield, and labor budgeting to ensure profitability.
    • Understand store financials, including top-line, bottom-line, controllable expenses, and food cost.
  3. Team Development & Leadership:
    • Lead, coach, and develop restaurant managers and team members at all levels within assigned restaurants.
    • Complete performance appraisals and Individual Development Plans for restaurant managers and lower-level employees.
    • Identify training needs and conduct or arrange for personnel training, orientation, or re-certification as necessary.


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