Customer Experience Expert

6 days ago


Pasay, National Capital Region, Philippines Stefanini, Inc Full time

Job Description

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This position involves providing technical support for mobile phone services and ensuring that customers receive excellent service.

The ideal candidate will have prior experience in customer service or technical support, preferably in mobile phone services.

Responsibilities:

  1. Provide technical support for mobile devices and related services.
  2. Assist customers in ordering mobile devices and accessories.
  3. Guide customers through the setup and activation of their mobile services.

Skills and Qualifications:

  • Prior experience in customer service or technical support, preferably in mobile phone services.
  • Strong technical skills and familiarity with mobile devices and operating systems.
  • Excellent problem-solving and communication abilities.

Benefits:

  • Ongoing training and professional development opportunities.
  • A positive and collaborative work environment.


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