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Tactical Operations Coordinator

3 weeks ago

Cebu City, Central Visayas, Philippines Teleperformance Full time
About the Role:

We are seeking an experienced Tactical Operations Coordinator to join our team at Teleperformance.

Key Responsibilities:
  1. Operational Coordination: Coordinate daily operations and oversee the implementation of short-term activities within the team.
  2. Policy Development: Deliver input to policies, processes, and standards related to tactical and operational decisions within a defined scope.
  3. Team Management: Manage a mixed team of specialists and support jobs with full employee lifecycle responsibility.

The ideal candidate will have advanced knowledge and experience in customer service and team management.

We are looking for a professional who can lead by example, share best practices, and contribute to the development of new solutions and projects.