Online Streaming Technical Assistant

5 days ago


Cebu City, Central Visayas, Philippines Neksjob Full time

**Job Title: Customer Support Consultant**

We are seeking a talented and customer-centric individual to join our team as a Customer Support Consultant. As a key member of our support team, you will be responsible for providing world-class customer service to our valued clients.

Job Summary:

This role involves handling customer inquiries and resolving concerns in a timely and professional manner. You will also be required to provide technical assistance and guidance to customers regarding our services.

Responsibilities:

  • Handle customer inquiries via phone, email, or chat
  • Provide technical support and guidance to customers
  • Resolve customer complaints in a fair and timely manner
  • Collaborate with internal teams to resolve complex customer issues

Requirements:

  • At least a High School Graduate (old curriculum) / SHS Graduate
  • 6 months of experience in customer service
  • Excellent English communication skills
  • Availability to start immediately

Benefits:

  • A competitive salary package
  • Comprehensive healthcare benefits
  • Opportunities for career advancement
  • Performance bonuses and account-specific allowances

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