Client Performance Optimization Specialist

5 days ago


Manila, National Capital Region, Philippines JWay Group, Inc. Full time
JWay Group, Inc.: Delivering Exceptional Results

We are a dynamic company that thrives on innovation and excellence. Our commitment to delivering high-quality business solutions has earned us a reputation as a trusted partner for our clients.

Campaign Strategy and Analysis Expert Position

We are seeking a talented professional to join our team as a Campaign Strategy and Analysis Expert. The successful candidate will play a critical role in enhancing the efficiency, effectiveness, and overall outcomes of our client operations, onboarding processes, and campaign performance.

This exciting opportunity is ideal for a detail-oriented, proactive, and analytical individual who can leverage data to provide actionable insights and drive process improvements. Key responsibilities include:

  • Data Analysis & Reporting: Collect, analyze, and interpret data related to client operations, onboarding processes, and campaign performance.
  • KPI Tracking & Optimization: Develop, monitor, and optimize key performance indicators (KPIs) for client accounts and campaigns, ensuring they align with business objectives.
  • Client Onboarding: Facilitate smooth onboarding processes for new clients and campaigns, ensuring seamless integration with our systems.
  • Process Improvement: Identify and address inefficiencies in client onboarding and campaign management. Propose and implement solutions to enhance client satisfaction and operational efficiency.
  • Campaign Performance Monitoring: Regularly assess and review existing client accounts and campaigns to identify trends, performance gaps, and optimization opportunities.
  • Reporting & Presentations: Prepare detailed reports and presentations, translating complex data into actionable insights and strategies for internal and external stakeholders.
  • Project Management Tools: Utilize tools such as Trello, Monday.com, and Retool to manage projects, track performance, and drive improvements.
  • Cross-Functional Collaboration: Work closely with various internal and external teams to align operational improvements with client needs and business goals.
  • Continuous Improvement: Proactively provide data-driven recommendations and support for ongoing process and campaign performance enhancements.

What We Offer

  • A dynamic and supportive work environment.


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