Scheduling and Performance Analyst

We are looking for an experienced MIS Reporting Analyst to join our team at TASQ Staffing Solutions. As a key member of our operations department, you will be responsible for ensuring the efficient scheduling of our staff.

Performance Improvement Analyst Job DescriptionWe are seeking an experienced Performance Improvement Analyst to join our team. The successful candidate will be responsible for analyzing business data to identify trends and areas for improvement, and developing strategies to drive business growth and profitability.Main Responsibilities:Analyze business data...

Liviti is seeking a highly analytical and detail-oriented Performance Analyst to join our team. As a key member of our business intelligence team, you will be responsible for collecting, analyzing, and interpreting large datasets to inform business decisions.The ideal candidate will have a strong understanding of data handling and analytics as well as basic...

Job DescriptionNeksjob Corporation is seeking a highly skilled Workforce Management professional to join our team. As a key member of our Operations department, this role will be responsible for providing exceptional support to our Intraday Analysts and driving efficiency throughout the organization.Key Responsibilities:• Acts as the primary point of...

Company OverviewTDCX Philippines is a leading BPO company that values excellence and innovation. As a Quality Analyst, you will contribute to our mission of delivering exceptional customer experiences and high-quality service delivery.ResponsibilitiesPerform call monitoring to evaluate employee behavior and customer service performance.Develop and implement...

REAL-TIME ANALYSTWork On-site in Cebu CityShifting Schedule Job Responsibilities:1. Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.2. Perform continual analysis of current performance and...

**Job Summary:We are seeking a seasoned Team Leader to join our team at TASQ Staffing Solutions.**Key Qualifications:• Proven track record of leading high-performing teams• Experience in scheduling and workforce management• Strong communication and leadership skills• Ability to analyze data and make informed decisions• Bachelor's Degree holder•...

Explore an Exciting Career OpportunityNote: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation contact...

Explore an Exciting Career OpportunityNote: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation contact...

Job title: Workforce Management SchedulerWork setup: Onsite in CebuWork Schedule: Shifting ScheduleSalary: Php 22,000 – Php 34,000 packageBasic Functions•Generates schedules accordingly to meet the business requirements enabling superiorcustomer service•Adjusts the schedules accordingly based on the actual scenarios and provide...

Key Skills:Workforce Management Team Leadscheduler skillsManagementJob title: Workforce Management SchedulerWork setup: Onsite in CebuWork Schedule: Shifting ScheduleSalary: Php 22,000 – Php 34,000 packageStart date: ASAPWorkforce Management Scheduler to join our team. The ideal candidate will play a crucial role in optimizing data management and...

Key Skills:Workforce Management Team Leadscheduler skillsManagementJob title: Workforce Management SchedulerWork setup: Onsite in CebuWork Schedule: Shifting ScheduleSalary: Php 22,000 – Php 34,000 packageStart date: ASAPWorkforce Management Scheduler to join our team. The ideal candidate will play a crucial role in optimizing data management and...

Job title: Workforce Management SchedulerWork setup: Onsite in CebuWork Schedule: Shifting ScheduleSalary: Php 22,000 – Php 34,000 packageBasic Functions•Generates schedules accordingly to meet the business requirements enabling superiorcustomer service•Adjusts the schedules accordingly based on the actual scenarios and provide...

Job Title: Workforce Real-Time Analyst (RTA)Job Summary:The Workforce Real-Time Analyst (RTA) is responsible for monitoring, managing, and optimizing real-time workforce performance in a BPO environment. This role ensures effective staffing levels, adherence to schedules, and service level achievement by tracking call volume, agent productivity, and...

Encoder/AnalystPlease note:This is an on-site position in Cebu City.No virtual interviews will be conducted.Job Responsibilities:Accurately encode and analyze customer data and transactions.Maintain and update records to ensure database integrity.Provide support in generating reports and identifying data discrepancies.Collaborate with various teams to...

About This RoleIn this challenging and rewarding role, you will have the opportunity to make a significant impact on our operational efficiency and client satisfaction. As a Workforce Optimization Specialist, you will be responsible for analyzing and improving our staffing and scheduling processes to meet the needs of our clients.Key...

Job Description:We are seeking a highly skilled Business Intelligence Analyst to join our team at BEST CAREERS AND OPPORTUNITIES. The successful candidate will be responsible for providing high-quality data to support management decision-making and delivering timely, accurate updates to stakeholders.The ideal candidate will possess excellent analytical...

Work Arrangement: Onsite in Cebu IT Park, Cebu CityShift Schedule: Shifting (24/7)Educational Requirement: College GraduateWork Experience: 2 years experience as a Business AnalystMust have PowerBI, MS Excel, and PPT.

Job RequirementsWe are seeking a highly skilled Technical Support Analyst to join our team at BEST CAREARES AND OPPOTUNITIES. As a Technical Support Analyst, you will be responsible for providing technical support and resolution to clients through effective diagnosis and troubleshooting of client queries. You will also be required to deliver excellent...

QA Analyst (Cebu)Work Arrangement: Work Onsite dailyShift Schedule | Restdays: US Business hours (8pm is the earliest shift while 10pm is the latest shift) | Fixed working hoursEducational Requirement:Atleast 2nd year College undergraduateVocational Diploma (2yrs.)Associate's Degree (2yrs.)College GraduateWork Experience:1. Must have 2-4 years of handling...