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Strategic Workforce Consultant

2 weeks ago

Manila, National Capital Region, Philippines Optum Full time
Company Overview

Optum, the health care technology and innovation company of the UnitedHealth Group enterprise, offers a dynamic work environment that enables professionals to grow and thrive. As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.

Job Description

The Strategic Workforce Consultant plays a critical role in analyzing workforce data to forecast staffing needs and develop strategic workforce plans. This role involves using data analysis tools to identify trends and provide actionable insights.

Responsibilities
  1. Support short and long-term operational/business activities through comprehensive analysis.
  2. Develop and maintain workforce planning models and tools.
  3. Communicate findings effectively to stakeholders, presenting analysis and interpretation for operational and business review and planning.
  4. Review and report on key operational metrics, including volume, average handle time, shrinkage, occupancy, utilization, attrition, and SLA/turnaround time.
  5. Participate in the annual budgeting exercise with finance and business teams.
Benefits
  • Market Competitive Pay Levels.
  • Hybrid Setup.
  • Retirement Plan.
  • Medical Plan (HMO) from Day 1 of employment.
  • Dental, Medical, and Optical Reimbursements.
  • Life and Disability Insurance.
  • Sick Leave Conversion.
  • Tuition Fee Reimbursement.
  • Employee Assistance Program (EAP).
  • Annual Performance Based Merit Increases.
  • Employee Recognition.
  • Training and Staff Development.
  • Employee Referral Program.
  • Employee Volunteerism Opportunity.
  • All Mandatory Statutory Benefits.