Backend Resolution Expert

1 day ago


Marikina City, National Capital Region, Philippines beBeeResolution Full time $12,000 - $18,000
Backend Resolution Expert

This role requires a strong background in issue resolution to troubleshoot backend problems.

Key Responsibilities:
  • Manage case submissions related to listing suspensions and policy violations.
  • Act as the expert for backend resolution ensuring swift reinstatement of listings and minimizing downtime.
  • Maintain organized case history and track response timelines.
  • Collaborate with teams to ensure compliance requirements are met.
  • Support day-to-day operations including listing audits and customer experience.
Requirements:
  • 2+ years of experience managing complex cases and internal processes.
  • Demonstrated success resolving backend issues and navigating regulatory requirements.
  • Strong knowledge of relevant regulations and compliant language.
  • Highly detail-oriented with excellent written communication skills.

As a Backend Resolution Expert, you will be responsible for troubleshooting backend issues, maintaining case history, and collaborating with teams to ensure compliance requirements are met.

This is an opportunity to apply your technical skills and expertise to resolve complex cases and improve business outcomes.



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