Clinical Denials and Appeals Specialist
2 weeks ago
AR Complex Clinical Denials Specialist
Job Description:Role Summary: We are seeking a highly skilled Clinical Denials and Appeals Specialist to join our team at Visaya KPO. As a key member of our Accounts Receivable department, you will be responsible for researching and resolving complex clinical denials, ensuring timely payments and maintaining excellent relationships with our clients.
Key Responsibilities:
- Verify patient eligibility and authorization with payers and clients
- Update patient demographics and insurance information in our systems
- Research and resolve unpaid or denied claims
- Monitor claims for missing information, authorization, and control numbers
- Research EOBs for payments or adjustments to resolve claims
- Contact payers via phone or written correspondence to secure payment of claims
- Access client systems for payment, patient, claim, and data information
- Maintain confidentiality of patient information in accordance with insurance collection guidelines and corporate policy
Requirements:
- 3+ years of medical collections, denials, and appeals experience
- At least 6 months of EPIC tool experience
- Intermediate knowledge of ICD-10, CPT, HCPCS, and NCCI
- Intermediate knowledge of third-party billing guidelines
- Intermediate knowledge of billing claim forms (UB04/1500)
- Intermediate knowledge of payor contracts - commercial and government
- Intermediate working knowledge of Microsoft Word and Excel
- Intermediate knowledge of health information systems (i.e., EMR, Claim Scrubbers, Patient Accounting Systems, etc.)
- Intermediate knowledge of DDE Medicare claim system
- Intermediate knowledge of government rules and regulations
Perks and Benefits:
- 15% Night Differential
- HMO Benefits after 30 days + Add Up to 2 Dependents
- Retirement Benefits
- 24 Leave Credits per year, Convertible to Cash
- Wholistic Employee Wellness Program
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