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E-Commerce Operations Specialist

2 weeks ago

Manila, National Capital Region, Philippines NKR Full time
Job Description

As a valued member of our team at NKR, you will play a crucial role in managing and optimizing product listings across various e-commerce platforms. This position involves uploading new products, maintaining accurate and up-to-date product information, and ensuring a seamless online shopping experience for customers.

Responsibilities:

  • We are seeking an E-Commerce Associate to manage and maintain the product catalog, ensuring all items are accurately listed across e-commerce platforms and brands. The successful candidate will be responsible for uploading product details such as descriptions, pricing, and inventory data.
  • One of your key responsibilities will be to write and edit product descriptions, ensuring they align with the brand's voice while highlighting key features and material qualities, using industry-standard terminology.
  • You will work closely with graphic artists and photographers to ensure product images are correctly formatted and meet the platform's image standards.
  • Collaboration with inventory management is also essential, tracking product status, generating reports, and ensuring timely updates on items in the pipeline.
  • You will monitor the lifecycle of products from inventory to the website, ensuring smooth transitions for product updates and reorders.
  • A key aspect of this role is regularly checking for discrepancies between back-end data and the live website, ensuring all updates are implemented correctly and promptly.
  • Your goal will be to ensure consistent product listings across all platforms (e-commerce sites, marketplaces, social media) for a unified brand presence.
  • You will assist in setting priorities for E-commerce requirements.
  • The ideal candidate will offer effective solutions for E-commerce challenges.
  • Maintaining a well-organized library of files and assets is crucial, constantly managing and updating the documentation to ensure that all project components are easy to access and update.