
Top Performing Key Account Manager Wanted
2 days ago
The role of a Key Account Manager is crucial in driving business growth and success. This fast-growing company operates in the clothing and apparel space, backed by experienced partners with deep e-commerce expertise.
A top-tier talent who can take the business to the next level and play a pivotal role in scaling operations is required.
Responsibilities and Requirements- End-to-End Account Management: Manage the entire Seller Central operation from daily execution to long-term strategy, ensuring the account meets KPIs and scales effectively.
- Account Health & Compliance: Monitor performance metrics, address compliance issues, resolve performance notifications, and maintain strong standing across all marketplaces.
- Case Management & Reimbursements: Submit cases to Amazon for issues (lost inventory, inbound discrepancies, etc.); secure reimbursements and track resolutions.
- Listing Creation & Optimisation: Build and refine product listings (titles, bullets, images, A+ content) for maximum discoverability and conversions.
- Data Analysis & Reporting: Use data analysis tools to analyse trends and drive data-backed decisions to increase sales and profitability.
- Logistics & Inventory Reconciliation: Oversee shipment creation, coordinate with suppliers, reconcile inventory, and maintain data accuracy for POs and products.
- Inventory Forecasting & Planning: Analyse sales trends and lead times to forecast demand and optimise replenishment strategies.
- Pricing & Promotions Management: Develop pricing strategies, manage vouchers and deals, and analyse performance to maximise conversion and margin.
- Product Information Management: Maintain a centralised database of product data, pricing, packaging specs, and variations.
- Customer Service: Respond to customer enquiries and manage product and seller account reviews.
- Scalable Process Development: Help design and implement systems and SOPs to support future growth and building a team around this role.
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